Commercial Card Program
It is our pleasure to introduce the US Bank Commercial Card (CCard) Program to State Agencies, Institutions of Higher Education and Affiliates. Effective January 1, 2021, US Bank replaced Citibank as the State of Colorado's provider for both commercial cards and travel cards. The contract for the Citibank program expired on December 31, 2021, which allows for a one-year overlap period to accommodate the transition. This Commercial Card webpage has been developed for the benefit of your organization's Commercial and Travel Card program administrators, supervisors, and cardholders. We believe you will find it to be a useful tool in the successful implementation and ongoing administration of your organization’s Commercial Card Program.
Log on to Access Online any time to view transactions, allocate expenses and print statements.
Call 24 hours a day, 7 days a week.
Report lost or stolen cards: U.S. Bank Customer Service – 1-800-344-5696
Report fraudulent charges: U.S. Bank Fraud Department – 1-800-523-9078
Access Online cardholder support:
Help Desk – 1-877-887-9260
Commercial Card (CCard) Manual, Training & Program Administrator (PA) Resources
- Auto Close Schedule
- Access Online Timing Chart
- Commercial Card Matrix
- Commercial Card Program Administrative Policy
- Common Decline Reasons
- Commercial Card Manual
- Commercial Card Fiscal Rules
- US Bank Entitlements
- US Bank Fraud Prevention Checklist
- List of US Bank MCC Codes
Procurement Resources
- Procurement Rules
- State Purchasing and Contracts Office
- State Price Agreements
- Vendor Self Service Resources (VSS)
- Training
Getting Started with Access Online
Additional training can be found online by logging in to your account and clicking on the training tab.
Access Online: User Profile Set Up and Maintenance
Access Online: Transaction Management
Access Online: Card Account Setup and Maintenance
Access Online: Alerts and Notifications
Access Online: Standard and Scheduled Reports
Access Online: Payment Analytics
Contact
Michelle Garcia
Statewide Commercial Card Program Manager
1525 Sherman St 5th Floor
Denver, CO 80203
soc_commercialcard@state.co.us